• rynzcycle@kbin.social
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      1 year ago

      So in the UK every mobile operator has to offer a spend cap. I roam a lot (and pay £10 a month for free roaming to the US and EU) so I set a £10 cap. It took seconds and I will never get a surprise bill. This was beyond careless.

      • cheese_greater@lemmy.world
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        1 year ago

        They should offer a use cap. I don’t give a fuck about getting what I pay for, I just have a problem when they refuse to implement a facile safeguard on top of the legislationwhere you can ask to be forcably cutoff or subtract it from next month’s “allotment”. Jesus

      • stevehobbes@lemmy.world
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        1 year ago

        Because it’s a government device, and account, they may not have that ability. The government could set the cap, I’m sure, but then if you really do need the data and have to call IT….

    • CoderKat
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      1 year ago

      Yeah. A smidge under 4 GB and it’s was a five figure cost? That is complete bullshit. We all know the actual costs are miniscule. It’s mad price gouging because most people don’t need to roam and thus they can can prey on it. It shouldn’t be possible to get anywhere close to that kinda bill without multiple explicit approvals where the costs are clearly communicated (I can’t tell if they were).