Hi! I have a USB hub I’ve been using for a few months. I have an M1 MacBook and it was plugged to it through a USB A to A cable and a USB A to C adapter, which worked perfectly.

I’ve been wanting to get rid of the adapter so I got a nice USB A to C cable instead (which can transfer data). The cable works perfectly with all the devices I’ve tried it with (hard drives, phones…) but won’t work with the hub, and I have no idea why. I tried a bunch of other USB A to C cables and they won’t work either. It only works when there’s a USB A to A cable involved.

Here’s a before and after of the setup if it helps: https://imgur.com/a/xUYt1Td

Tried to contact the hub’s support but they won’t reply. Any idea what could be going on?

  • Trebuchet
    1·
    1 year ago

    I had a similar issue and found that my device worked fine when utilising one of the ports on the left side of the mbp. I’m fairly new to Apple so have zero idea why this is the case!