The federal finance minister oversees the FCAC, but Chrystia Freeland declined a request for an on-camera interview and avoided questions when Marketplace caught up with her at a recent Toronto event.

In a statement, a spokesperson from Freeland’s office wrote that the government has “zero tolerance” for banks offering misleading or inappropriate financial advice, and has introduced new consumer protections in the Bank Act.

Those protections were in place during Marketplace’s hidden camera test.