Inquest finds communication failure led to death of Hannah Jacobs, 13, as mother decries ‘tick-box’ allergy training
Archived version: https://archive.ph/OdBGW
I’m sorry, but it is entirely unreasonable to put whether or not you live or die in the hands of a minimum wage service worker. If a sip of milk or a bit of egg would kill you, you need to prepare your own food.
You’ve got that backwards.
Service jobs deserve much better wages and training so they can kill fewer people.
While I agree service jobs deserve a lot more pay and better training, it just isn’t fair to put a person’s literal life in the hands of someone who just signed up to serve coffee. They didn’t sign up for that responsibility.
It’s food service, that responsibility has always come with the territory. Allergies aren’t a new thing.
It really hasn’t though. When I was a kid if you went to a restaurant and tried to get special requirements they’d just tell you to go somewhere else if you didn’t like it.
All this allergy sensitivity stuff in good service emerged within my lifetime.
And I agree, why would we ever expect that sort of responsibility to be left in the hands of under paid under trained fast food workers?
Sure, in a perfect world we could train them all perfectly, but it’s not a perfect world, if someone can kill you that is harmless to everyone else, it’s on you to take precautions. Get your coffee black and doctor it yourself or something. Or trust a random teen who doesn’t really understand what is on the line, it’s up to you.
Telling someone that you can’t serve safely to eat elsewhere is being responsible…
You aren’t wrong, I’m just saying that when I was a kid it was more that they didn’t care to accommodate your “special needs”, not that they were trying to be responsible.
Responsible is also not trusting strangers with something that can kill you.
The problem is that many people don’t know how’s severe they have it until it’s too late. Some people develop/find allergies as babies and might go years or decades without touching the stuff. Sometimes the allergy disappears, sometimes it gets letally worse.
You would think a cafe worker would have been trained to make any of their drinks from the five or six milk alternatives when requested
You would expect a food service worker to have been thoroughly trained in serving customers with allergies
The worker’s allergy training was a self paced, at home, online course and quiz. That’s not enough to ensure your staff don’t accidentally kill the customers
Always got to love victim blaming. It’s always a class act.
I mean, the server is a victim too, aren’t they? I would be horrified if something so simple I did killed someone.
Yeah but her Mom watched Disney+ once so it’s legal
Actually there was a TV playing old VH1 reruns, so she actually by default agreed to be poisoned.
