When German journalist Martin Bernklautyped his name and location into Microsoft’s Copilot to see how his articles would be picked up by the chatbot, the answers horrified him. Copilot’s results asserted that Bernklau was an escapee from a psychiatric institution, a convicted child abuser, and a conman preying on widowers. For years, Bernklau had served as a courts reporter and the AI chatbot had falsely blamed him for the crimes whose trials he had covered.
The accusations against Bernklau weren’t true, of course, and are examples of generative AI’s “hallucinations.” These are inaccurate or nonsensical responses to a prompt provided by the user, and they’re alarmingly common. Anyone attempting to use AI should always proceed with great caution, because information from such systems needs validation and verification by humans before it can be trusted.
But why did Copilot hallucinate these terrible and false accusations?
No, it is not. It is the use to which the system has been put that is the point at which blame can be assigned. That is what should be verified and validated. That’s where some person is signing on the dotted line that the system is fit for use for that particular purpose.
I can write a simplistic algorithm to guide a toy drone autonomously. So let’s say I GPL it. If an airplane manufacturer then drops that code into an airliner, and fail to test it correctly in scenarios resembling real-life use of that plane, they’re the ones who fucked up, not me.