Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

  • HurlingDurling
    link
    fedilink
    English
    arrow-up
    25
    ·
    edit-2
    1 year ago

    The problem is two fold, the first is that any change in process or procedure has to be approved by a committee that probably has nothing to do with IT at all; and the second is that the DoD is full of higher ranking officers that if you have a 3 day turn around for a repair – for example, they will threaten your very existence unless they are not done immediately.

    The only solution I can think off is that the IT has to be removed from the DoD, and assigned its own budget and director.