Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

  • lud
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    6 months ago

    It seems that they don’t mind the fee it’s the cancellation process that they take issue with. It has been a while since I last used Adobe products but I can’t recall that it was so bad. But maybe it’s still not legal.

    They are probably entirely within their rights to offer no refunds but I suspect that would anger people even more.

    50% refunds on the normal monthly wouldn’t make sense, because the plan doesn’t cancel until the end of the month anyways. So they would offer 50% refunds for essentially nothing.