sunnie@lemmy.ca to Technology@lemmy.worldEnglish · 4 months agoAir Canada must honor refund policy invented by airline's chatbotarstechnica.comexternal-linkmessage-square9fedilinkarrow-up1191arrow-down19 cross-posted to: technologia@szmer.infotechtakes@awful.systemstechnology@lemmy.worldtechnology@lemmy.worldnews@beehaw.orghackernews@lemmy.smeargle.fans
arrow-up1182arrow-down1external-linkAir Canada must honor refund policy invented by airline's chatbotarstechnica.comsunnie@lemmy.ca to Technology@lemmy.worldEnglish · 4 months agomessage-square9fedilink cross-posted to: technologia@szmer.infotechtakes@awful.systemstechnology@lemmy.worldtechnology@lemmy.worldnews@beehaw.orghackernews@lemmy.smeargle.fans
minus-squareBearOfaTimelinkfedilinkEnglisharrow-up15arrow-down2·4 months agoRight? And the customer service benefit they would’ve gotten from just eating a few hundred dollars. But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
Right?
And the customer service benefit they would’ve gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.