I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

  • tombruzzo
    link
    fedilink
    arrow-up
    8
    ·
    4 months ago

    Salesforce Marketing Cloud.

    It was bad at my old job but I thought I figured out a good workflow. Then I switched to my current role thinking they would use it better, it’s just introduced new problems for me.

    There’s all the regular jank of Marketing Cloud that comes from a bunch of poorly integrated acquisitions. But the worst part for me is trying to pass data from Marketing Cloud to Salesforce.

    Data just doesn’t go through if it doesn’t match perfectly. And neither program tells you because it’s between systems.

    You can fulfil all of Marketing Cloud’s requirements, but nothing will happen if things don’t match up on the Salesforce end.

    Testing a recent campaign was so stressful I’ve updated my resume and jumped back on the job sites