I considered replacing my profile picture, so I went to my settings and tried to upload a new one. At first it looked like it was working, but when I refreshed the page after clicking ‘Save’, nothing happened.
So I turned off my content blocking extensions, allowed Opera to permit trackers, advertisements, and protected content, and I retried to upload my profile picture.
{“data”:{“error”:“rate_limit_error”},“state”:“success”}
I decided to modify my browser to accept all cookies, and this time I tried browsing outside of private mode.
{“data”:{“error”:“rate_limit_error”},“state”:“success”}
At this point I thought ‘fuck it’, switched to Microsoft’s awful Edge browser, and tried to upload my picture from there.
{“data”:{“error”:“rate_limit_error”},“state”:“success”}
Piss, piss, PISS!
ETA: I figured out what the problem is. The page didn’t want to save because the description had too many characters in it.
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Is it only changing your pfp that is affected?
I can’t upload a banner either.
What about some of the options that use checkboxes?
Still nothing
Assuming you’re still getting the rate limit error, I’m not sure how to proceed. Normally you would only get that issue if you’re making a lot of requests, but the fact that you’re able to post fine suggests that’s not the issue.
The error message isn’t appearing anymore, but the Save function still doesn’t work.
If you find out anything else let me know. I can’t reproduce the issue.
I figured out what the problem is.
The page didn’t want to save because my description/biography had a link in it. Everything works fine as long as the link is gone.ETA: The number of characters was the problem.
Are you using a VPN or some other proxy? My first impression was that it may be related to file size, but the error message seems to indicate an “issue” with your public IP address
No, and the image itself is a 923 KB png.
Have you been uploading (or attempting to upload) a lot, or did you get this error message on the first try? I know that something similar happened to me when I was uploading many images in a row
I was uploading too much. I thought that the error message was due to a browser setting that I turned off, but maybe not.
mystery solved 🧐
The Save function still doesn’t work, though.
I have no idea why that wouldn’t work unless you’re using a JavaScript blocker
Are you also changing something other than your profile picture? This can happen if you try to save when the display name is too long, or if the bio is too long, etc. The problem is that if the saving fails for reasons like this, the UI doesn’t tell you why which is a UI bug. If you know how to use dev tools in the browser, you can look in the Network tab why the PUT request for updating your account info is failing.
I had a similar issue like this before, @ksynwa@lemmygrad.ml managed to help me through this. You should message him about it, he might be able to get you through this as well.
