Is there any option for a supervisor to view the total logged in hours of an agent? Including the breakdown of the total “Not Ready Status” and “Ready Status” of the agent.
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On a free pbx you can do anything.
Is there any option for a supervisor to view the total logged in hours of an agent? Including the breakdown of the total “Not Ready Status” and “Ready Status” of the agent.
On a free pbx you can do anything.