I had a person tell me in game they hate black people, then left a comment on my profile referring to black people as black monkeys. I reported them. About five times. Steam does nothing. Their comment would be still up if I haven’t removed it manually after one of many reports resulting in nothing. Their profile is full of proof of it being a long term continuous effort. Their account has a high level, which makes me think it may be why Steam seems to be protecting them. I reported people in the past and stuff was done about it. It’s my first time dealing with blatant racism AND no moderation effort from Steam. I even ended up messaging steam support about my concerns and got a generic response which amounted to nothing.

I see people speaking up about poor moderation on other platforms, so I chose to speak up about Steam’s as I’m really tired of this bullshit.

  • Kuori [she/her]@hexbear.netEnglish
    24·
    11 months ago

    this is an extremely individualized approach that leaves bigots free to spread their filth everywhere, making normal people (particularly marginalized ones) uncomfortable and at worst forcing them out of the space entirely.

    bigotry should be opposed at all times in every conceivable way. unfortunately we can’t do violence to shitheads on the internet, so silencing them is the next best thing

    • Rom [he/him]@hexbear.netEnglish
      8·
      11 months ago

      unfortunately we can’t do violence to shitheads on the internet

      Yet. Muskrats are lining up to get their brain chips, so it won’t be too long before someone manages to hack one and kill somebody (assuming the brain chip itself doesn’t do it first).

    • arglebargleEnglish
      23·
      11 months ago

      First rule of the internet: everyone is a liar. Therefore nothing anyone says matters. I hate bigotry too, but there is a good chance this is just the leverage a troll is using for attention.

      So, we do the same as we do with all trolls, don’t feed them.

      We also can recognize that there is racism, bigotry, hatred and marginalization. Otherwise they wouldn’t try and leverage it.

      I agree we should denounce it, welcome everyone without expectations, but after being on the net and prior since the 80s, only one thing works: don’t give them the satisfaction or power.

        • arglebargleEnglish
          34·
          11 months ago

          Privileged? Wtf? More like been on the internet long enough to not let much bother me.

          It’s a dilemma, if you give them the attention they continue. If you don’t appeal to authority they also will continue.

          I will agree that Valve should stand behind their terms of service though. I just never see it as much of a community because I am only their to buy and play games.

          If this was happening on my servers, my linux group, or my makerspace they would be out on their ass so fast…