Yeah I really want a good alternative. My last airbnb was an absolute nightmare. I complained to airbnb and they refunded me the princely sum of 3.34. I didn’t want to have to fork out for another place so I just had to stick it out for 3 and a half weeks as they wouldn’t give me any more money back. The host just denied all of my complaints. Then when I left he wrote a review calling me a “dirty liar who asked for dirty liar money” and accused me of breaking a shower rail (it was held together with tape when I arrived) and breaking a lamp (there was no lamp in the room). I complained to airbnb about the review and they refused to do anything about that either so I don’t know how that’s going to affect me if I have to book through them again. Nothing but good reviews for years but that’s the one a host is going to pay attention to if they see it I guess.
Thanks, I had considered that but hadn’t been sure if it was worth trying. I might give it a go. It was very much a canned reply, saying that their reviews allow both parties to express their experience.
Yeah I really want a good alternative. My last airbnb was an absolute nightmare. I complained to airbnb and they refunded me the princely sum of 3.34. I didn’t want to have to fork out for another place so I just had to stick it out for 3 and a half weeks as they wouldn’t give me any more money back. The host just denied all of my complaints. Then when I left he wrote a review calling me a “dirty liar who asked for dirty liar money” and accused me of breaking a shower rail (it was held together with tape when I arrived) and breaking a lamp (there was no lamp in the room). I complained to airbnb about the review and they refused to do anything about that either so I don’t know how that’s going to affect me if I have to book through them again. Nothing but good reviews for years but that’s the one a host is going to pay attention to if they see it I guess.
Ask for review removal due to host retaliation, this is against their tos. They may give you a canned reply - ask again. Repeat until removed.
Thanks, I had considered that but hadn’t been sure if it was worth trying. I might give it a go. It was very much a canned reply, saying that their reviews allow both parties to express their experience.
As anywhere, persistence is the answer