I am in the process of doing my Zoho PhoneBridge integration and I am trying to get Click to Dial working. Well, I do have it working, but only for physical phones and the mobile app. WebRTC (Sip.js) is having an issue.

I am calling the originate command through ESL using node. Click to dial works great if I have a Yealink or my mobile app registered, but if I only have the web app registered (Sip.js), then Freeswitch console throws:

2023-11-28 14:04:42.951275 97.17% [NOTICE] switch_ivr_originate.c:3049 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
2023-11-28 14:04:42.951275 97.17% [DEBUG] switch_ivr_originate.c:4045 Originate Resulted in Error Cause: 806 [USER_NOT_REGISTERED]

The funny thing is. The webapp is registered. Makes and receives phone calls just fine and even sofia shows the extension is registered. I have reactive components that actively show the registration state in the web app too.

I have no idea why Freeswitch is throwing this error.

Anyone have any leads?

  • AAAHeadsets@alien.topBEnglish
    1·
    10 months ago

    Do you see the SIP.JS extension in FreeSwitch if you run: show registrations

    Also I wouldn’t expect to see a channel of type “[error]” in the log.

    2023-11-28 14:04:42.951275 97.17% [NOTICE] switch_ivr_originate.c:3049 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]