Looking to establish phone access to the video doorbell stream on our hosted VOIP phones.

We have the Ubiquiti Doorbell Pro and Yea-Link T57U phones. We were hoping to be able to interface the two and wondered if anyone had any suggestions. Ubiquiti provides an API and the camera has HTTP access if that helps.

Background

We used Comm Quotes to get our phone service through Ring Central with some explicit requirements. The most important of which was that we needed to be able to access the video door intercom system for controlled access. We wanted to be able to click a button and interact hands free with the front door. Then pressing a button would open the maglock.

We purchased the phones that we were told would work and they have not worked yet. We purchased the door camera ($1600) and it only works through a terrible dated web interface.

We can finally press the 6 button to ring someone in, but not with video.

We are moving to a new office now and still have a year on our contract with RingCentral. They have not been any help at all getting this to work and quite frankly, we are ready to move on when our contract expires.

We are considering moving to Ubiquiti Talk, but not sure yet.

Meanwhile, we have the Ubiquiti Pro Doorbell access. control system. It doesn’t work with 3rd party VOIP, so we are looking for alternative ways to manage the intercom from our phones. Ubiquiti has an API which would allow HTTP access to the door, does anyone have any ideas on how to get the YeaLink T57w phones to display an http page or video?

https://www.yealink.com/en/product-detail/ip-phone-t57w

  • sigmanigma@alien.topB
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    1 year ago

    You would be better off trying with a T58W which has native video capability already that way you aren’t MacGuyering a solution.

  • snappedoff@alien.topB
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    1 year ago

    Hi, we’re implementing an enterprise customer that required this from RingCentral and it was the first of it’s integration from my understanding but only supported on Poly CCX 700. We now have it up and running perfectly. As far as the integration is concerned, you’ll need to generate SIP creds from RC to input into the video intercom (which needs to support SIP). Second, your RC account needs to have “Video Calling Enabled” turned on. Advanced support should be able to do it for you.

    For the phones that you have - no idea if it would work or not. I have a phone a T57W I could test with.