I noticed my X20 Seagate from Newegg was missing 7 months from it’s warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.
However, after supplying the info on this new Exos X20 “Shipped and sold by Newegg”,Seagate support informed me that my drive is OEM and doesn’t have a Seagate warranty.
I’m already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.
What would you do in this situation?
I’ve stopped ordering from them completely.
Same here. I ordered some KN95 masks during the pandemic that came with a fake certification from ICR Polska (ICR Polska is legit; the manufacturer faked the cert). Since it was “sold by Newegg” and not some third-party seller, I thought it was pretty reasonable for me to ask for a refund.
Newegg told me to pound sand.
Then American Express told Newegg to pound sand.
That was the last time I ordered from them.