As always, the paying user has the worst experience. “Purchase” a show, can only watch on a certain console of a certain brand, no transfers, no backups, then it suddenly disappears from the library and nothing can be done.
If media companies insist on draconian DRM, then they should pay for full refunds to their loyal customers when one day they decide to delist that specific show.
A coupon for the same service is not and does not resemble a refund.
Yes, villainizing them is entirely correct. If they sold the license 100 years ago and stopped providing it, they should be legally liable for a 100% refund of the purchase price, plus interest. If they fucked up their contracts in a manner in which they aren’t able to serve the content to purchasers until the end of the time, it’s entirely their own problem.
When companies fight regulations they use statements THIS unreasonable to fight better legislation, for framing everyone who supports better regulation, as completely unreasonable whining anti capitalistic bigots, who just want regulation that makes conducting any business basically impossible.
With this logic, if your DVD rots, does the company who originally released the DVD owe you a full refund plus interest?
No, backing it up is your obligation.
A digital purchase means they owe you access, in the format your purchased, as long as they exist. Nothing short of that can possibly be acceptable if there is any copy protection at all.