A little light reading while you wait 20 minutes for your McFood because nobody wants to waste their life being abused for hunger wages by a literal clown.
This was hung up in plain sight next to the registers at the McDonald’s along I-80 in Winnemucca NV. Name and shame
What in the ever-loving fuck is “loyalty fraud”?
It’s doublespeak for giving people a discount.
No, it’s not, it’s referring to e.g. the cashier scanning their personal mobile app rewards account when checking out people that don’t have one, accumulating tons of points in the app
This sounds like the most likely definition. But really, it’s on them for not putting any sort of definition for the term. Some random person reading it will assume all kinds of possible meanings.
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If you’re only putting in your number for customers that don’t have one, sure. If you’re putting yours in instead of the customers, I think I’d consider that theft.
The sign is definitely not about protecting the customer’s rewards points. The savings is payback for the customer downloading the app, the company wants their money worth.
Oh no, poor corpo not getting their money’s worth from tracking people who use their app and selling data to advertisers?
Most likely not, but that was actually the exact case at my first job. Managers didn’t care if we put it in when the customer didn’t have one, we only got banned from doing it once a couple of my coworkers started putting theirs in instead of customers and customers (rightfully) raised hell over it.
I did this when I worked at a hotel during college with their rewards system and yeah no it’s theft no matter what the intent is lol
Oh that’s….somehow less bad than I thought, at least. I thought it was something about faking loyalty to the company.
So theft is theft. I guess I get it but the term loyalty theft makes it sound so much different. When I used to work fastfood I gave free food to people I didn’t even like - usually shitty customers just to get them out of my face. But hey that’s not loyalty theft at least.
The idea that an employee is not only not given the agency to make that kind of decision, but that an employer would consider using discount codes inappropriately a crime, and that they see nothing wrong with posting this in plain view of customers is dystopian as fuck.
Fear tactics indeed. Shitty management 101.
TF is “loyalty fraud”?
You know how some shops that have loyalty programs? Get points when you spend money in a shop that kind of thing. The fraud is when a customer whom does not have a loyalty card is served by a cashier who does have a loyalty card and the cashier swipes their own card to get the points. The t&C of the card likely says the person who spends the money is the one entitled to the points.
I put it under the category of victimless crime because the points are made up and the only real loss is the corporation running the program and fuck those programs.
Oh no, also they don’t get the valuable customer data they were looking for either. That’s the whole point of those cards, to track their customers better.
I worked with someone who did this for 2 years before getting caught. They raked up over $3000 worth of store credit. Got caught when they used some of it in front of another employee, and that employee snitched.
But for real I hate loyalty programs. They data mine the hell out of loyal customers and offer pennies in return if you’re lucky.
Yeah, the unspoken rule is to NEVER give any cashier your email address when asked to sign up for something.
what the hell is loyalty fraud?
The employees, in their heart of hearts, prefer Wendy’s
Theft, apparently
What the fuck is “loyalty fraud?” 🤨
Presumably putting in your own rewards account so you get the rewards points from customers transactions, which yeah, you’re not allowed to do that.
You’re not allowed to do it by policy, but it isn’t theft, and it isn’t even a crime. At worst it’s a violation of the employee handbook, which in this particular franchise sounds like it could result in being fired. Still not a crime.
Fraud is definitely a crime - and it is undeniably a form of fraud. No doubt you would have a hard time getting a DA to charge someone for it, but they theoretically could.
No it isn’t. Fraud requires loss caused by deception. Nobody’s losing anything here. It’s a terms of service violation. If we’re getting technical, there are actually more requirements of the label “fraud” that are also not being met here.
Yes, this would cause loss(taking product) through deception (redeeming points you didn’t earn).
No. Jesus. It doesn’t cause conequent and proximate injury. The rewards are not redeemed when the card is swiped, so it doesn’t meet the criterion of “proximate” because McDonalds still has many opportunities to void those points before they are used. Swiping a card is not injury. It also isn’t injury because someone would have received the benefit of those points either way, so no actual loss accrues to McDonalds.
Last but not least, their ToS stipulate a requirement that in any legal dispute the parties must participate in arbitration. You know what type of law arbitrators do not handle? Criminal law. Not a crime, even according to McDonalds. Not fraud.
Fuck’s sake, McDonald’s has an army of actual lawyers letting them think they can get away with putting up this fucked-up sign, they don’t need you jumping on the back to help convince everyone to just bend over and take it.
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Couldn’t have said it better myself. Does Ronald pay this guys rent or something?
Are the customers not losing their loyalty points which can in turn be used for rewards with a monetary value?
Not if they don’t have a loyalty account. I actively want employees to take the otherwise lost benefit when they can
If you’re giving out discounts using someone else’s loyalty account it is still considered a loss.
Does the McDonald’s app let you enter in your receipts to redeem points you forgot to get when originally ordering? I’ve done this multiple times at taco bell over the years since they have like a 48 hour window to use a code on the receipts.
If so, having the employee scan the meal for the points would piss off those people who waited till they got home to scan their stuff in. I can see it happening enough times that they’d have to start putting signs up.
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Dear every employee dealing with the general public, feel free to “steel” all my “loyalty” points. I don’t need them.
That should read wage theft instead
By reading this I feel that guy working for McDonald used to take a shit on the mcnuggets and then sell it (i didn’t remember the news, something like that). Abusing places that make their workers full of insanity. Don’t eat my hamburger if in the future you will find me working in a fast food because for sure I shit on them.
lol I just bought stock in MCD. Funny how that works.
