A recall is the legally defined process to address a safety issue. From NTSHA’s documentation.
Manufacturers voluntarily initiate many of these recalls, while others are either influenced by NHTSA investigations or ordered by NHTSA via the courts. If a safety defect is discovered, the manufacturer must notify NHTSA, as well as vehicle or equipment owners, dealers, and distributors.
The manufacturer is then required to remedy the problem at no charge to the owner. NHTSA is responsible for monitoring the manufacturer’s corrective action to ensure successful completion of the recall campaign.
There was a safety issue and it was addressed by the manufacturer: huzzah!
Even physical mechanical changes don’t usually require the car to go back to the factory, they’re often addressed as part of routine maintenance.
The term may feel misleading, but it exists and is used in a specific context.
It doesn’t feel misleading, it is misleading. We understand that use of the term “recall” in reference to cars happens to include over the air software updates in its legal definition. However many people likely do not. I’d also wager that many people who do know occasionally forget when they first see the headline. So while the use of the word “recall” here is technically correct it leads people to assume that they are physically recalling the cars.
Long ago “drive” meant urging an animal to move forward. And “dialing” a phone number meant entering the “digits” by turning a rotary dial with your digits.
Yeh, but all of those are currently defined by dictionaries in that regard.
A software update delivered over-the-air, with no end user interaction, without having to move the car is not in the dictionary definitions of the word “recall”.
The dictionary definition says “return item to company”
Except these things do require action for a lot of people. Their is a good reason why Tesla was required to send out mail to all effected customers.
This may come as a shock to you, but not all people have their cars connected to the internet. While it varies by network, about 30% of the US by area does not even have cell service, and the parts that do can be unreliable, especially if there is a big garage door between you and the tower. And this is the US, Canada is even more rural.
Some people might have also purposely disconnected their vehicles from the cell network, maybe because of evidence that Tesla employees were making highlight reels of customers from the in car camera footage.
In either of these or more cases, an update requires active work and steps to resolve. Indeed there is a reason Tesla has to provide technicians who can come out to their customers address to apply it free of charge. The same language and laws apply to every other auto manufacturer on our shared roads.
A recall is the legally defined process to address a safety issue. From NTSHA’s documentation.
There was a safety issue and it was addressed by the manufacturer: huzzah!
Even physical mechanical changes don’t usually require the car to go back to the factory, they’re often addressed as part of routine maintenance.
The term may feel misleading, but it exists and is used in a specific context.
It doesn’t feel misleading, it is misleading. We understand that use of the term “recall” in reference to cars happens to include over the air software updates in its legal definition. However many people likely do not. I’d also wager that many people who do know occasionally forget when they first see the headline. So while the use of the word “recall” here is technically correct it leads people to assume that they are physically recalling the cars.
Long ago “drive” meant urging an animal to move forward. And “dialing” a phone number meant entering the “digits” by turning a rotary dial with your digits.
Words aren’t as static as you seem to think.
Yeh, but all of those are currently defined by dictionaries in that regard.
A software update delivered over-the-air, with no end user interaction, without having to move the car is not in the dictionary definitions of the word “recall”.
The dictionary definition says “return item to company”
Except these things do require action for a lot of people. Their is a good reason why Tesla was required to send out mail to all effected customers.
This may come as a shock to you, but not all people have their cars connected to the internet. While it varies by network, about 30% of the US by area does not even have cell service, and the parts that do can be unreliable, especially if there is a big garage door between you and the tower. And this is the US, Canada is even more rural.
Some people might have also purposely disconnected their vehicles from the cell network, maybe because of evidence that Tesla employees were making highlight reels of customers from the in car camera footage.
In either of these or more cases, an update requires active work and steps to resolve. Indeed there is a reason Tesla has to provide technicians who can come out to their customers address to apply it free of charge. The same language and laws apply to every other auto manufacturer on our shared roads.