I purchased the year ad free sync pro for $16.99 the day it launched. I wanted to support what seemed to be a great app for a new platform even though that was an excessively steep price.

At this point I wish I hadn’t wasted my money.

After the last app update every time I opened the app it would crash. I attempted to clear the cache, clear the data, then reinstall the app. It would crash every time I tried to restore my backup. I reached out to the developer first and told them my issue. They initially replied back and said they would look into it and I provided extra information. Went several days with no update and I attempted to contact them again and got no response. I then asked for a refund because it doesn’t recognize that I purchased the Pro upgrade. Again no reply. I then tried to get a refund through Google and also no luck and that I should contact the developer.

I will never again purchase sync pro for lemmy or any other platform and I would caution anyone else from spending an arm and a leg for this app when there are plenty of equally good alternatives.

  • the_q@lemmy.worldEnglish
    1120·
    9 months ago

    You picked the wrong app. Take the L and go grab Voyager or something else.

      • Discover5164English
        2·
        9 months ago

        try thunder, by default the gestures are on opposite sides but it’s configurable.

        is not as polished as sync… but i think it’s really promising.

        if I will encounter a stopper issue like yours i will make the definitive switch to thunder