• FireRetardant@lemmy.world
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    11 months ago

    A few year ago my bank switched their ATMs to a new model able to accept cash without an envelope. The problem I have is it rejects any bill that has even the slightliest little fold or bend in it, meaning any cash that has been in a wallet or ever folded often gets rejected. Instead of depositing cash in the ATM and having to try 3-5 deposits to get all the cash to stay in, I go to the teller if the bank is open.

    Every god damn time the teller makes some remark about “you know you could just use the ATM” and i have to resist my blood boiling. I’ve tried to use the ATM, it fucking sucks. Invest in better tech or accept I’ll waste employee time.

    • TexasDrunk@lemmy.world
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      11 months ago

      Don’t resist. Let them know how you feel. That both stops the smarmy remarks and makes it more likely someone will look into it.

      • deweydecibel@lemmy.world
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        11 months ago

        Exactly this.

        It’s possible the cash deposit isn’t being used by enough people so they aren’t being informed it isn’t working often enough to actually do anything about it. It could be some simple malfunction, and a maintenance call to the manufacturer could fix the issue in minutes.

        Happens a lot in work places, and in tech spaces in general. People don’t want to “raise a fuss” or be labeled “complainers”, so they don’t speak up.

        Always speak up. Don’t assume they’re aware of your concerns. Feedback is important, don’t withhold it.

        I’ve seen this happen countless times. Some printer or whatever in the office hasn’t been working properly for years, but they just got used to putting up with it and never put a ticket into IT. Then I eventually find and out 20 minutes was all it took to fix it.

    • toasteecup@lemmy.world
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      11 months ago

      Since you didn’t mention it, I’m curious if you’ve tried the smoothing trick. This is where you take the bill from both sides and gently but firmly slide it along a corner edge.

      If you have any it doesn’t, then I’m sorry. I wanted to see if I could help. I had to deal with really picky vending machines back in the day which is how I learned that trick.

      • FireRetardant@lemmy.world
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        11 months ago

        Thanks for the tip, I’ve had some success with it before. I’m in Canada and our money is made of plastic, it tends to have a really good “memory” once it gets folded. I swear the machines even reject pristine bills as well.

  • some_guy@lemmy.sdf.org
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    11 months ago

    Love to see an avatar of a guy in a suit with misspellings and grammatical errors.

    The suit is supposed to imply professionalism and dignity. The post implies low abilities. I’m here for it.

    (If I have errors in my comment, I’m still drunk from NYE and it’s early where I live. I don’t have an avatar, so fuck off.)

    • deweydecibel@lemmy.world
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      11 months ago

      (If I have errors in my comment, I’m still drunk from NYE and it’s early where I live. I don’t have an avatar, so fuck off.)

      I don’t see any errors in your comment*, unless I’m being extremely pedantic about using parentheses to bracket an entire paragraph, but I’m not the fucking MLA handbook.

      But yeah, I find it genuinely hilarious how some people don’t appreciate how much more difficult it is to take them seriously when they write like this. Which isn’t normally an issue, until they want to be taken seriously.

      Edit: clarification

  • rsuri@lemmy.world
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    11 months ago

    They probably break them on purpose so they can get free fish.

    That’s what happens when you outsource your ATM maintenance to dolphins.

  • z00s@lemmy.world
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    11 months ago

    I love how he says,

    so we won’t HAVE to tape fish

    as if there’s simply no other option. Like, that’s the only way you can summon the ATM maintenance crew.

    • betterdeadthanreddit@lemmy.world
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      11 months ago

      He’s got so much will,, power that it takes two commas and a space to keep the two halves of the word apart. It’s the punctuation equivalent of that screwdriver keeping the demon core from going critical.

      In this case though, it’d cause a fishin’ reaction.

  • Chev@lemmy.world
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    11 months ago

    Great that you found something to get their attention. Just please leave the fish alone. No need for this cruelty.

    • Ignisnex@lemmy.world
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      11 months ago

      Very unlikely this guy is catching wild fish to tape to a machine. More likely went to a grocery store or fish monger, and bought a pre-dead fish who experienced no additional cruelty than any other pre-dead fish.

      Wasteful? Maybe. Definitely not additionally cruel.