FCC chair wants to boost broadband standard to 100Mbps::First refresh of minimums in eight years for the country that invented the internet

  • Psythik
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    11 months ago

    Do you have a clear and direct view of the tower with nothing like walls, trees, or buildings blocking it? Did you make sure you’re actually getting a 5G connection? These Verizon boxes will drop down to LTE or even 3G without telling you, if you don’t have a reliable signal.

    Don’t put up with a crappy connection. Go to http://192.168.0.1, and make sure that it’s showing “5G UW” and at least 3 bars. If not, power cycle the gateway and see if it’s able to grab a 5G signal then. Failing that, you’re going to have to reposition your gateway. Call Verizon and have them send out someone if you need help. Explain to them that you’re getting a only 18Mbps and they’ll help you out. They won’t even charge you for the service call, either, unlike other ISPs. So you’ve got nothing to lose.

    • GlendatheGayWitch@lib.lgbt
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      11 months ago

      The only place in the apartment that the router could get any signal was inside the closet. It didn’t have any signal near the windows.

      I’ll check the gateway to see if it says 5g when I get home. Thanks for the helpful comment!

      • Psythik
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        11 months ago

        Well I can already tell you that if it’s in the closet, you’re not going to get 5G speeds no matter what. It has to have a clear view of the tower with no obstructions, or you’ll never get 300Mbps. (Speeds are actually closer to 1100Mbps if the gateway is mounted properly. Seriously.)

        Once again I would suggest calling Verizon and scheduling a service call. Roof mounting may be an option for you (even if you live in an apartment). Remember, the FCC is on your side, here. IIRC, It is illegal to deny someone the right to install an antenna, and the Verizon 5G gateway qualifies as such.