• mindbleach@sh.itjust.works
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    8 months ago

    Amazon pulls that shit on customers, so why not on employees too.

    I’ve been fighting “gift card verification” for two weeks, and tricking their chatbot thing into giving me a human being is a fucking maze. There’s dead-ends where you have to start over instead of going back. In a hypertext FAQ. They did worse than a Geocities page! And then they have the unmitigated cheek to end by saying, “Your feedback is helping us build Earth’s Most Customer-Centric Company.”

    Here is my feedback:

    Fuck this company.