• DaveX64@lemmy.ca
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    1 year ago

    Here’s a non-paywall link: https://archive.is/qfn4r

    We were Teksavvy subscribers for 10 years but switched to Bell Fibe last year…all Teksavvy had here was 6 Mbps DSL with a lousy 720 Kbps upload speed. Felt bad because I liked them but needed better internet for today’s demands. CRTC screwed them.

    • Gazing2863@lemmy.ca
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      1 year ago

      It sucks because my community is still stuck on 100Mbps per second as the max over DSL unless we get cable internet. We have been back and forth between both DSL and cable and find we have issues on both regardless of the provider, router, or modem. At this point I feel like the lines to our neighbourhood/house are just so old and flakey and struggle to handle peak internet usage times. It just feels ridiculous though because there is fibre lines at the end of the street as those lines provide fibre access to the new communities.

      These companies have no incentive to upgrade/maintain things beyond their initial installations because they control the market. Third party providers can only do so much when things don’t work. All they can do is essentially put in a ticket with Bell or Rogers and tell them to fix it. And Bell or Rogers uses their contracted workers to say “yeah looks fine to me” and calls it a day.

      I’m getting quite sick of the CRTC not doing anything and not stepping in as much as they should be. I also don’t like that I see things like the Bell chairman in private undisclosed meetings with the CRTC. Overall it just seems like corruption runs deep. I guess I’m not really surprised anymore.

    • juusukun@lemmy.ca
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      1 year ago

      CRTC screwed them but they treat their loyal customers EXACTLY like the big three. They fuck us.

      Right now new customers can save $400 a year compared to what I was paying for what most consider slow internet (40mbps down and 10 up). There was also an ACT NOW BEFORE ITS TOO LATE offer when I checked, less than two days left to snag a 100mbps plan for the price of a 40mbps one.

      Literally no incentive to stay with a provider and be loyal, and all the incentive to hop around or threaten to hop around so that you get these secret special plans that they only pull out as a last resort