Trust in AI technology and the companies that develop it is dropping, in both the U.S. and around the world, according to new data from Edelman shared first with Axios.

Why it matters: The move comes as regulators around the world are deciding what rules should apply to the fast-growing industry. “Trust is the currency of the AI era, yet, as it stands, our innovation account is dangerously overdrawn,” Edelman global technology chair Justin Westcott told Axios in an email. “Companies must move beyond the mere mechanics of AI to address its true cost and value — the ‘why’ and ‘for whom.’”

  • Empyreus@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    arrow-down
    2
    ·
    8 months ago

    At one point I agreed but not anymore. AI is getting better by the day and already is useful for tons of industries. It’s only going to grow and become smarter. Estimations already expect most energy producted around the world will go to AI in our lifetime.

    • FluffyPotato
      link
      fedilink
      English
      arrow-up
      17
      ·
      8 months ago

      The current LLM version of AI is useful in some niche industries where finding specific patterns is useful but how it’s currently popularised is the exact opposite of where it’s useful. A very obvious example is how it’s accelerating search engines becoming useless, it’s already hard to find accurate info due the overwhelming amount of AI generated articles with false info.

      Also how is it a good thing that most energy will go to AI?

        • FluffyPotato
          link
          fedilink
          English
          arrow-up
          7
          arrow-down
          1
          ·
          8 months ago

          LLMs should absolutely not be used for things like customer support, that’s the easiest way to give customers wrong info and aggregate them. For reviewing documents LLMs have been abysmally bad.

          For gammer it can be useful but what it actually is best for is for example biochemistry for things like molecular analysis and creating protein structures.

          I work in an office job that has tried to incorporate AI but so far it has been a miserable failure except for analysing trends in statistics.

            • FluffyPotato
              link
              fedilink
              English
              arrow-up
              1
              arrow-down
              3
              ·
              8 months ago

              AI doesn’t exist currently, that’s what LLMs are currently called. Also they have been successfully used for this and show great promise so far, unlike the hallucinating chatbot.

              • NotAtWork@startrek.website
                link
                fedilink
                English
                arrow-up
                3
                ·
                8 months ago

                AGI Artificial General Intelligence doesn’t exist that is what people think of in sci-fi like Data or Hal. LLM or Large Language Models like CHAT GPT are the hallucinating chat bots, they are just more convincing than the previous generations. There are lots of other AI models that have been used for years to solve large data problems.

                • FluffyPotato
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  8 months ago

                  Pretty much anything Google is giving me says they are using deep learning LLMs in biology.

          • Blackmist@feddit.uk
            link
            fedilink
            English
            arrow-up
            2
            ·
            8 months ago

            I agree about customer support, but in the end it’s going to come down to number of cases like this, how much they cost, versus the cost of a room of paid employees answering them.

            It’s going to take actual laws forbidding it to make them stop.

            • FluffyPotato
              link
              fedilink
              English
              arrow-up
              5
              ·
              8 months ago

              Oh, yea, of course companies will take advantage of this to just replace a ton of people with a zero cost alternative. I’m just saying that’s not where it should be used as it’s terrible at those tasks.