Letters: Readers respond to an article about quitting the rat race, with some saying their generation was handed an untenable position and others saying the struggle is nothing new
Literally give them what they want: fast solutions at the expense of quality. Then don’t worry about it when things eventually break.
You’re not wrong, but the problem with this is that the worker will be blamed for the bad quality, not the manager.
In fact, it’ll be the manager rating the worker poorly because of the quality at review time, and they just won’t care or won’t connect the fact that the worker is not being given enough time to have a level of quality that would be acceptable to the manager.
That’s not how reality works. If your goals are time-based and you hit your goal, then you did a good job. Quality is different. It’s the managers job to balance speed and quality.
You just say “I achieved my time limit for tickets” and leave it at that. If they give you incompatible goals, that’s the manager’s fault. Just tell them it’s not possible to do a good job quickly.
I’m not talking about the literal who’s right or who’s wrong/fault, I’m talking about the politics, about who has the power, who doesn’t, and who can get away with mistakes by putting the mistakes on others.
That’s not how reality works.
I’ve literally seen what I’ve described happen, on multiple occasions, throughout my career. /shrug
You’re not wrong, but the problem with this is that the worker will be blamed for the bad quality, not the manager.
In fact, it’ll be the manager rating the worker poorly because of the quality at review time, and they just won’t care or won’t connect the fact that the worker is not being given enough time to have a level of quality that would be acceptable to the manager.
That’s not how reality works. If your goals are time-based and you hit your goal, then you did a good job. Quality is different. It’s the managers job to balance speed and quality.
You just say “I achieved my time limit for tickets” and leave it at that. If they give you incompatible goals, that’s the manager’s fault. Just tell them it’s not possible to do a good job quickly.
I’m not talking about the literal who’s right or who’s wrong/fault, I’m talking about the politics, about who has the power, who doesn’t, and who can get away with mistakes by putting the mistakes on others.
I’ve literally seen what I’ve described happen, on multiple occasions, throughout my career. /shrug