• pelletbucket
    link
    fedilink
    English
    arrow-up
    38
    ·
    2 months ago

    can’t they start with the motherfuckers who give fake email addresses for support?

    • chameleon@fedia.io
      link
      fedilink
      arrow-up
      17
      ·
      2 months ago

      Eh. I’ve been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.

      • pelletbucket
        link
        fedilink
        English
        arrow-up
        14
        ·
        2 months ago

        then you put a feedback system inside your app that you actually respond to.

    • Starbuck@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      arrow-down
      2
      ·
      2 months ago

      That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out

  • Artyom
    link
    fedilink
    English
    arrow-up
    25
    arrow-down
    1
    ·
    2 months ago

    Inb4 apps like NewPipe and Signal are arbitrarily categorized as “low quality” without any sort of opportunity to challenge the ruling.