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Boneless chicken isn’t just deboned, it’s shredded and mashed. Since it’s basically manufacturing chicken, there is a guaranteed nonzero margin of error. It’s the correct ruling, there’s no way any company could guarantee the complete absence of bones that were mixed in with the ingredients. I’m more surprised this doesn’t happen more often.
I’m not exaggerating when I saw literally every product has an acceptable percentage of defecting products that can make it to shelves before it’s not okay. There isn’t a product in the world that has a 0% risk. It’s just something you need to accept and negotiate on how many defective products are acceptable.