German journalist Martin Bernklau typed his name and location into Microsoft’s Copilot to see how his culture blog articles would be picked up by the chatbot, according to German public broadcaster SWR.
The answers shocked Bernklau. Copilot falsely claimed Bernklau had been charged with and convicted of child abuse and exploiting dependents. It also claimed that he had been involved in a dramatic escape from a psychiatric hospital and had exploited grieving women as an unethical mortician.
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Bernklau believes the false claims may stem from his decades of court reporting in Tübingen on abuse, violence, and fraud cases. The AI seems to have combined this online information and mistakenly cast the journalist as a perpetrator.
Microsoft attempted to remove the false entries but only succeeded temporarily. They reappeared after a few days, SWR reports. The company’s terms of service disclaim liability for generated responses.
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If a fortune cookie company was printing inciteful and defamatory fortunes, then yes, they would be responsible for those.
If they said “these fortunes are real and will come true” they would be liable for fraud.
Microsoft’s argument that they are not liable must include the idea that their Copilot AI is not expected to deliver true statements in its summaries. That’s clearly not what the purpose of the summary is.
I mean, if Copilot can’t be expected to provide truthful information, then why are they passing it off as a helpful AI assistant? What’s the point of using it if it’s just going to spew lies and slander? As some kind of satire generator? If so, why don’t they market it as such?