• doctortran
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    15 days ago

    Imo this is what has held microsoft back. They never really focused on the user market. All their software is pay-for-me bullshit offering promo prices for user tier education subscriptions that never retain users. Once you’re out of school you’re gonna cancel office sub, pirate it, or simply use google docs because everyone can use it without paying. Office is for businesses only.

    Feels like you missed the point.

    Where do those users that graduate go? To work for a business. Microsoft gave them free software so they would become familiar with it when they then move into the business world. They don’t care if they use them outside of school or work, because they make money hand over fist with their business licensing.

    outlook.com look sketchy by comparison.

    In what world is this true?

    Moreover most of the things that you just said about Gmail are true about the free tier for outlook.com. I don’t like having to say good things about Microsoft or Google but in this case you’re definitely wrong.

    People are going to use Gmail because they’ve got to make a Google account for Android and YouTube anyway, and no one really cares enough about their iCloud email to use that. Moreover Chrome is still king, and it integrates there (whereas Outlook integrates with Edge).

    Microsoft also cares very little what average users are using because they are making money from businesses primarily. Outlook is used the world over, just with custom domains.

    • Lets_Eat_Grandma
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      15 days ago

      I said outlook but I meant hotmail which was the only option until ~2012 for free users, maybe live.com was an alternative too? Gmail was around in 2004. Regardless though i’d say hotmail.com vs outlook.com is the same. A small business using outlook.com looks on par with comcast.com or verizon.com for email. It looks extremely amateur.

      Microsoft hosted exchange is not outlook.com to me. By the time you’re big enough to sign up for m365 or just an exchange online plan and get it configured properly you’re probably big enough to also have a custom domain name… and that’s a real low bar.

      Microsoft also cares very little what average users are using because they are making money from businesses primarily.

      Yep, like oracle. Focus is just on business which misses the great majority of why competitors are successful. Google workspace sucks but makes money because people are familiar with it.