I see this block every time I open my email. Is this a bug I’m facing or is this the new normal?

  • ReluctantZen@feddit.nl
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    1 day ago

    If you’re on a free plan, doesn’t it make sense for them to push their paid plans to you? They don’t sell your data so they need to make money somehow.

  • Artaca@lemdro.id
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    1 day ago

    I pay for a low tier and use uBlock to hide the buttons advertising higher tiers.

  • hanke@feddit.nu
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    1 day ago

    If I am not mistaken, there is a “don’t show me this offer again” thingy somewhere.

    But as others have mentioned, it is a free service. And most importantly, this free service does not collect your data or show targrted ads to make a profit off of you when you don’t pay. It is truly free. I think being asked to pay for the service is extra okay because of this.

    • babybus@sh.itjust.worksOP
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      2 days ago

      That’s totally understandable. I simply didn’t notice that thing before due to some external factors, hence the question.

  • Tazerface@sh.itjust.works
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    2 days ago

    They always do. What annoys me is their Black Friday “deal” is almost the same price as paying for a 2 year subscription.

    • lud
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      20 hours ago

      Why is that a bad thing?

      Being bound to 12 months is obviously better than 24 months if the price is the same.

      • Tazerface@sh.itjust.works
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        14 hours ago

        During their Black Friday deals, Proton claims 30% off. What they don’t make clear is that’s 30% off their monthly price.

    • babybus@sh.itjust.worksOP
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      2 days ago

      Oh, I guess I didn’t notice this before somehow. I don’t know about other users, but it only turns me off. For a non-profit organization, they employ some of the worst marketing strategies.

  • helenslunch@feddit.nl
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    2 days ago

    The advertising is the worst thing about Proton. I’ve made them aware of this several times but it just keeps getting worse. They started putting ads in the VPN app now.

    As far as I’m concerned, as a paying customer I shouldn’t be subjected to ads but, what’re ya gonna do?

    • whatwhatwhatwhat@lemmy.world
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      2 days ago

      There are ads in the VPN app? I have never seen an ad on any Proton service, except for occasional emails or banners around upgrading my subscription.

      Then again, I’ve been a premium subscriber for a while now.

      • helenslunch@feddit.nl
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        22 hours ago

        Yes there are. I just saw an ad for their new Duo subscription in a pop-up when it started up.

        • lud
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          20 hours ago

          A single ad when a new subscription type launches doesn’t seem like a big deal to me.

          • helenslunch@feddit.nl
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            20 hours ago

            It’s not a single ad. It’s a new ad every time they launch a new subscription service, or have some sort of sale, several times a year, across all of their products, with no way to permanently disable them.

            • lud
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              19 hours ago

              That’s odd. I have only seen one that I can remember.

              Either way I don’t really care much.

    • asexualchangeling@lemmy.ml
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      1 day ago

      Also have not seen ads in the VPN, I have a paid subscription (just to the VPN, no other proton services yet)

      • helenslunch@feddit.nl
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        20 hours ago

        Ah well if you haven’t personally seen them they must be a figment of my imagination!

  • Telodzrum@lemmy.world
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    2 days ago

    It’s just you being hypersensitive to a service asking its users to pay for that service.

        • babybus@sh.itjust.worksOP
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          23 hours ago

          It doesn’t. I didn’t say that proton can’t show me ads or it must serve me for free. But the fact that you are attacking me personally for asking a question about a product in a community dedicated to this product clearly confirms that my previous reply was spot on.

      • Dark Arc@social.packetloss.gg
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        2 days ago

        And for a damn good reason… Companies need money to operate. Proton may not be for profit like Google, but they are not a charity either.

        Very little is free without strings, what’s been normalized (in a bad way) is the concept that you can have free things that don’t intrude asking for money. That only happens in the venture capital “get em hooked” stage (and we’ve seen a lot of it because the Internet is still relatively young). Even KDE is now asking for money (granted once a year … but your usage of their desktop doesn’t require them to run expensive servers).

      • Holyginz@lemmy.world
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        2 days ago

        Not really. Them not using ads means they can’t make money that way, so the only way they can make money is through subscriptions. Even a not for profit needs to pay people and pay for overhead. If everybody used the free service they would go under over night. As long as they continue to respect privacy they have every right to have these pop-ups. Especially since they don’t force you to subscribe.

        • Pasta Dental@sh.itjust.works
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          1 day ago

          Quick note, Proton AG itself (the for profit company) still owns, operates and develops the Proton services as we know. The only difference with the non-profit structure is that Proton AG is owned by the proton foundation. Which basically is a protection against aggressive takeovers and the enshittification that would follow. Also, tax advantages, probably.

          • helenslunch@feddit.nl
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            22 hours ago

            Which basically is a protection against aggressive takeovers and the enshittification that would follow.

            OpenAI begs to differ.

            • Pasta Dental@sh.itjust.works
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              20 hours ago

              From what I understand since the proton nonprofit is established in Switzerland, it’s more restrictive than the USA

              • helenslunch@feddit.nl
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                19 hours ago

                That’s a good point but I see nothing about that in their announcement. Could very well just establish a US-based non-profit.

  • LemoineFairclough@sh.itjust.works
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    1 day ago

    I got a subscription last year and I don’t have a memory of seeing an advertisement at https://mail.proton.me/u/0/inbox after that, and I didn’t see one just now when I checked.

    If you want to use an email service without seeing advertisements, maybe you should pay for a subscription starting from https://proton.me/pricing or https://www.privacyguides.org/en/email/ or maybe instead you should consider something like https://www.lifewire.com/best-free-email-accounts-1356641