cross-posted from: https://lemmy.world/post/5176306

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

      • madcaesar@lemmy.world
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        10 months ago

        It absolutely is fair. Google’s customer service is virtually nonexistent. They frequently just abandon their products without warning. Going into the google ecosystem in 2023 is a recipe for disappointment.

    • fiah@discuss.tchncs.de
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      10 months ago

      I purchased a phone from this advertising company and they could fix it just fine when I broke it. They could fix watches, but they just think it’s economically more viable to create waste

      • random65837@lemmy.world
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        10 months ago

        They could, and the repair and parts cost along with the back and forth shipping and paying people to actually repair then would superceed the value of the watch. Very simple math.

        • fiah@discuss.tchncs.de
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          10 months ago

          yes, but when the whole planet is going to shit because of wastefulness up and down the stack, shouldn’t the question eventually become “what is the least bad for our planet”?

          edit: the answer could still be “trash it” but perhaps it isn’t