![](https://lemm.ee/api/v3/image_proxy?url=https%3A%2F%2Fbeehaw.org%2Fpictrs%2Fimage%2Fc0e83ceb-b7e5-41b4-9b76-bfd152dd8d00.png)
The only reason I’d ever contact customer service is if I either have some unusual and complicated problem that a chat bot won’t be able to solve, or because I need to do something which the company has arbitrarily decided that I can’t do by myself (like requesting an e-sim).
In either case I want nothing to do with a chat bot.
Lite så det blir när man beställer sallad på en snabbmatsrestaurang…