So I went to check in online, and it asked me to check some boxes for what luggage I wanted to bring on board. I did, and it told me that to carry on both a backpack and a roller bag it’ll be $45, or $65 if I try to play games and they have to check stuff at the gate.
I said fuck that, and unchecked some boxes. It said I couldn’t check in without putting a credit card on file, that they would charge if there were any issues and they wound up needing to charge me for my luggage. It wouldn’t let me continue without putting a credit card on file and checking a box that said they could charge me for my luggage, if they felt it was excessive.
I said fuck that and decided to check in at the airport. I threw all my stuff in a backpack to remove any wiggle room, and the kiosk said the same thing. I talked to one of the people, and she said it’s a new policy. I pointed out that I paid for my ticket, she could see I had only a backpack, and I wanted to get in the airplane. She told me to go talk to the guy at the end.
I talked to the guy at the end, politely, and eventually he printed a boarding pass for me. But you should know they’re up to some bullshit.
Agreed, similar situation for me. United is not for non status travelers.
They also push their credit card with Chase. It has a $99 yearly fee, but gives you a free checked bag and lets you into Boarding Group 2 without needing extra status, which has an okay chance of having enough overhead for a carry-on. If you intend to fly United more than once in a year with a checked bag, but not enough to get status, it can make more sense to get the card.
It kind of sucks to have to play those games, but that’s Capitalism.
I’ll go one further, my employer reimbursed me for the 500 a year united card with the lounge access. It’s insane how much easier airline travel is with a quiet place to wait/rest as well as a “free” available passable meal and coffee you don’t have to wait in line for.
Oh. The lounge.
I don’t care which airline it is; the lounge is so great. I don’t need some cakes and cookies, but a place to sit in peace is amazing.