I tried to submit a registration request four days ago. After clicking the submit button, I got a spinning wheel. This went on for several minutes. Thinking it might have been the Safari browser, I tried it again in Chrome and got the same thing. After a couple of days, I tried to log in and also got the spinning wheel. I left that page open for a couple of hours with no response. Is this and issue with running on MacOS? Could the request have gone through and response didn’t get back to me? I can try again on iOS or iPadOS.
Having the registration process hang will discourage the non-technical user. Maybe some mention of the issue on the registration page might be useful. If there had been an explanation and said to do what was brought up in this thread, I certainly would have followed the instructions and felt better about the issue.
I agree wholeheartedly. Since this is “Beehaw Support” maybe the admins here will take your suggestion - I am not with Beehaw, just happened to see this post. I can see fairly certainly that the registration hangs and the submit button spins when the masked password fields don’t match. Given the number of complaints I’ve seen - and also what I’ve experienced myself, this very likely also occurs sometimes when they do match. The user interface should say “passwords don’t match” instead of spinning like that. It provides feedback when the password is too short, but not when they don’t match. Also once it hangs, it doesn’t matter what you do with the password fields, or even refreshing sometimes - the same behavior continues, matching passwords or not.
Hopefully the coders working on Lemmy can take care of this relatively soon because it’s not the greatest first impression for users.