I can’t give more approval for this woman, she handled everything so well.
The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.
And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.
(Warning, if you’ve ever been laid off this is a bit enraging and can bring up some feelings)
Build loyalty to an employer only after they prove they are worthy of it. Some employers do warrant loyalty, because they are good employers. A company that does this dirty work using mercenaries instead of their own hearts is cowardly, and therefore dangerous.
Also their inability to stomach doing it themselves is evidence to them that it’s the wrong thing to do, but they don’t care. They want the thing done, the fact that their conscience seems to deflate them every time they think about doing it themselves should indicate to them they haven’t really thought it through, that there are complex outcomes that will not go well for them if they proceed.
So do they steel themselves and proceed anyway? No they hire Mitch and Melissa to doublespeak-handwave their way through it because they’ve mastered the vapidity required to fire someone with zero questions asked and take ten minutes saying “I understand how you feel” (as a psychopath I understand the feeling of fear).
They do not understand Brittany’s feeling of injustice. That’s the feeling they don’t understand, and don’t even realize she’s talking about.
As far as I’m concerned, this video is evidence that they fired her without reason. Why? Because she asked for a reason and the HR ghoul said “We can’t give you an answer for that”.
While I mostly agree with your post, this wasn’t a “don’t want to get their hands dirty thing” - this is literally what HR does. It’s why HR exists.