Hey techsupport,
I was tasked with rebuilding the website of my place of work so that we can move away from a costly squarespace subscription. I’ve managed to build the site, upload to github and deploy via netlify, but I think I made a mistake while setting up the DNS.
The domain is still registered with squarespace (for the meantime) so I tried to point the domain to the netlify page. Netlify provided me with the IP for an A entry to add to my settings in Squarespace. I’m pretty sure the entry in itself is correct:
my-domain.com | A | [netlify-IP]
www.my-domain.com | A | [netlify-IP]
However, even after 24h, the website is not reachable under the domain name. Are there some other settings typically necessary to make it work?
I deleted the default Squarespace-DNS-entries, maybe I accidentally deleted an important setting?
Thank you for helping a noob out!
Well if it didn’t propagate properly it’d still point to squarespace, which it also doesn’t do. Are there still AAAA entries that haven’t been removed yet maybe? DNS does properly function without ipv6, granted that there’s no entries for it and the ip address used for the A entry is in fact an ipv4 one.