• riesendulli@discuss.tchncs.de
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    1 year ago

    Tutanota deletes accounts for inactivity. You’d think using their official app wouldn’t cause account closure, but from own experience I can attest they don’t want free users ever. Your account will be blocked and you will have to create another one to pay them for the old adress. Fuck Tutanota

    • falseteefs@sh.itjust.works
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      1 year ago

      So does google granted it’s two years but they do have a policy regarding accounts not being used as do most services. your inability to read the terms of creating an account does not make them shit.

    • jet@hackertalks.com
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      1 year ago

      Having used a paid Tutanota account for several years I’ve had no issues with them whatsoever. They’ve been extremely professional.

      If your use case is you want to make a free account and then check on it in a couple years. Then your better off with an alternative.

    • bearfootbees@lemmy.ca
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      1 year ago

      I can second this. I found their account closure process very aggressive, to the point where I would have to remind myself to sign in to keep my account open. Also the fact that tutanota only send emails between tutanota accounts, of its external, you have to share a key with each user, possibly for each different email.

      End result is that my threat model is WAY below this, and their use model becomes a pain for me to use.

      Their product seems stellar, branding is clean, and I’ve heard their service is great. If I was a journalist in Russia, reporting on government injustice, it would be my second choice… After proton.

      Long Live proton!