My experience has been them selling me products that don’t work with my macbook(too old and they said it will work). In the last few years the quality of service has dropped. They claim to have fixed my macbooks multiple times but no parts have been changed and the issues are still present after the supposed repair. Previously (pre 2019) had excellent service from the 3 local stores. Since then it has been equal to best buy. They are no better or worse than any other in my experience, just another company trying to sell you products and get out of servicing them.
My experience has been them selling me products that don’t work with my macbook(too old and they said it will work). In the last few years the quality of service has dropped. They claim to have fixed my macbooks multiple times but no parts have been changed and the issues are still present after the supposed repair. Previously (pre 2019) had excellent service from the 3 local stores. Since then it has been equal to best buy. They are no better or worse than any other in my experience, just another company trying to sell you products and get out of servicing them.