we have a nice thing going here, and i’m glad that about 5,500 of you are here to share it with us. it’s a new day tomorrow and i hope you’ll be here for that too

    • Gaywallet (they/it)@beehaw.org
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      1 year ago

      There are a lot of applications we want to deny because they do not include enough information for us to assess if they are a good fit for our community but cannot until the bug is fixed, otherwise they will never know that we denied them and they won’t be able to submit a new application,

      • fhqwhgads@kbin.social
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        1 year ago

        I think this is ultimately going to limit the success of Lemmy. With Reddit self-destructing right now and Lemmy being proposed as an alternative, there is a short window of time for Lemmy to become incredibly popular, but the sign up process has to be be as frictionless as possible. However, it’s anything but that on instances like Beehaw:

        1. Having to write an application is a hoop that many people won’t want to bother jumping through.
        2. Requiring users to wait for their new account to be approved is going to put many off. I suspect a lot just won’t come back to check if their account has been approved.
        3. Being rejected (especially without realizing) is going to leave a sour taste in people’s mouths and they’ll just not bother.
        4. Requiring a human to manually read applications and approve every new sign-up is obviously self-limiting.

        Sure, there are instances that don’t require manual approval, but many people aren’t going to spend much time hunting for one. Most people are just going to pick one of the most popular ones and give up as soon as they meet any kind of resistance.

        • alyaza [they/she]@beehaw.orgOPM
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          1 year ago

          Having to write an application is a hoop that many people won’t want to bother jumping through. Requiring users to wait for their new account to be approved is going to put many off. I suspect a lot just won’t come back to check if their account has been approved. Being rejected (especially without realizing) is going to leave a sour taste in people’s mouths and they’ll just not bother. Requiring a human to manually read applications and approve every new sign-up is obviously self-limiting.

          all of this is fine with us, to be frank with you. as i noted the other day: we’re sympathetic to people who just want a new place to be, but it’s really not on us to be that place. we didn’t sign up to be the gatekeeper of Lemmy or to get all the attention we have–that’s stuff that’s been imposed on us by other people, often disregarding how clear we make it that We’re Not Reddit, we don’t intend to be, and that our community is crafted with a specific goal in mind that necessarily cannot be inclusive of everyone.

          but again, we’re trying to smooth out the edges for everyone in between keeping this site afloat: we have a whole list of stuff we’re sending to the Lemmy devs, and we’ve already opened bug reports and feature requests to make this whole process more transparent and less painful for users. it’s just a matter of getting the people needed to work on those, which we even have a sticky on here.

          • daniel@beehaw.org
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            1 year ago

            Thanks for being so transparent about all this.

            I think the verification period is, in practice, not something out of the ordinary. Two examples come to mind: 1. In many (most?) larger Facebook groups, you’re asked to answer questions and your application gets manually assessed by a moderator before being let in. Very similar to how it works here. 2. While you can get a new reddit account in seconds, you are blocked from many subreddits for 24> hours as an anti-spam/trolling measure and there are often karma thresholds for subreddits as well.

            The first week or so with a new reddit account really sucks, but here I’m up and running without any artificial restrictions within hours of submitting my signup form.

        • daniel@beehaw.org
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          1 year ago

          I don’t disagree with your comment, but I think many long-time reddit users will say that reddit was better long before it grew to 400+ million users. A lot has been written about how online communities, when they reach a certain size, become worse. Easily-digestible (and often subpar) content get upvoted by a broader mass of subreddit users while previously appreciated and easily-found discussions get drowned out.

          I think the point I’m trying to make is that Lemmy or any other reddit alternative would be better off if they didn’t aim for 400+ million users. So measuring success beyond measuring the DAU. And I don’t think they are. But yes, to even reach 1 million users, the signup process should be straight forward and fast, and the overall user experience smooth. I guess a slow signup process helps with scaling to ensure the latter.

          When the floodgates open during the subreddit blackout, the reddit alternative that you can easily sign up for and that can handle the load might “win.” Hopefully there will be more than one, because the centralized nature of reddit is obviously why we’re having this problem in the first place.

          • fhqwhgads@kbin.social
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            1 year ago

            Right but there’s a huge chasm between “Enough users to make a service a viable alternative to Reddit” and “400+ million users”.

      • Slashzero@lemmy.ml
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        1 year ago

        Yes, I saw the post on that, and given I am a software developer thought maybe I’d take a look, but figured someone else must be looking by now, hopefully.

      • Slashzero@lemmy.ml
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        1 year ago

        Yes, but I tried to sign up a few times and let iOS set a “strong password” for me each time so unless there is some way to reset the password…

        Yep… login just spins forever. The forgot password link doesn’t do anything.

        • Wahots@pawb.social
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          1 year ago

          Give em time. I signed up on pawbs.social but it took em about 12-24 hours to verify me. I’d expect it to take a bit longer since beehaw is bigger.

          • Slashzero@lemmy.ml
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            1 year ago

            I think this is related to my initial signup getting denied and no email notifications being sent out in that scenario. There is a post on beehaw looking for devs to have a look at the code to figure out the issue, but based on what I read in GitHub, it sounds like if an admin denies a signup, the email doesn’t get sent, and then the user is in a weird locked state where they can’t signup again, and the admins can’t modify the user.

            • alyaza [they/she]@beehaw.orgOPM
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              1 year ago

              but based on what I read in GitHub, it sounds like if an admin denies a signup, the email doesn’t get sent, and then the user is in a weird locked state where they can’t signup again, and the admins can’t modify the user.

              more or less yeah. by lemmy’s current design, if we deny you you’d never know unless we manually scraped your email and manually sent you a denial email, and emails aren’t mandatory so for some people that’s not even a hypothetical option

              • Slashzero@lemmy.ml
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                1 year ago

                Makes sense. I wonder how I can reset my password though? The link to reset doesn’t work in any browsers for me. Was my user perhaps banned? Would be slashzero@beehaw.org

                Thanks!