Qantas published a first class mistake fare between Sydney and Los Angeles. The airline isn’t honoring it, but is offering an alternative.
Qantas published a first class mistake fare between Sydney and Los Angeles. The airline isn’t honoring it, but is offering an alternative.
I think what they did was fine. I agree with the author that this wasn’t some heroic sacrifice, nor will it be a particularly spectacular deal for people who bought the tickets. To be frank, the resolution is fairly boring. Is this even news? It would be interesting if the airline honored the first class fare, or if they had refunded the tickets at the last moment and left travelers stranded.