Uber's US terms of service, which they accepted, mean disputes have to be settled out of court.

A couple who were left with life-changing injuries after their Uber crashed have been told they cannot sue the company because of the terms they accepted when using the app.

Georgia and John McGinty, from New Jersey, in the US, are bound by a clause saying they could not take the case to a jury in a court of law.

State judges ruled they had clicked a “confirm” button on the app on more than one occasion when asked if they agreed with Uber’s terms of use.

The McGintys argue they had not understood they were forfeiting their right to sue the company.

They told the BBC the most recent time the terms were agreed to was when their daughter, then 12, had accepted them prior to ordering a pizza on Uber Eats.

“How would I ever remotely think that my ability to protect my constitutional rights to a trial would be waived by me ordering food?” said Mrs McGinty.

  • merthyr1831@lemmy.mlEnglish
    9·
    3 days ago

    I mean these clauses are fucking stupid, but what’s the context that would have given them a case to take it up with Uber and not the driver themselves? It seems like a hard sell even if the clause wasn’t an issue.

    • hexaflexagonbear [he/him]@hexbear.netEnglish
      10·
      3 days ago

      I think the clause is exactly the issue. The fact that it sets further precedent that terms of service can be used to waive legal rights, rather than the much more reasonable ruling that ride sharing services can’t be held liable for risk of a car accident occurring.