So like I said- builder grade. If you had a company come in to install a system, you can pick from many options and features, like multi stage pumps, variable speed fans, etc. the base models from these companies are “builder grade” because it’s basically the cheapest model they can install in 100 houses they’re building. You can look up your system specs online and also see what other similar models are in the product line. You dont need the most expensive system to have good cold weather performance, but you may not get it on the cheapest model.
Thats… Not how they should work, sounds like you got scammed. Mine works at around -30°C just fine, shure it takes more electricity when it has to heat more, but besides that it just works (don’t really have to care about electricity, love my solar panels)
Or do you have one that works as AC in the summer as well, i heared that their operating temperature is different but idk.
I never knew about the limitation but the hvac guy was right. Once it went over 0. The heat kicked back on. We rarely get below zero here and that’s why they don’t installed the secondary heat source.
If it’s that specific that it happens at an exact temperature, it sounds like an intentional “fuck you” switch on that model disabling it and not an actual physical limitation.
That sounds like a scam… Like you only need a small resistance heater to keep the thing running. But yeah the double things have another operating range again idk how it works exactly, but the minimum temperature shouldn’t be a big issue to solve, even with electricity. -17°C isn’t that cold either, i would be super pissed if my heater stops working the coldest days of the year… Every year… Because that happened to me with a gas boiler once, it broke on Christmas and nobody could fix it for over a week because the replacement wasn’t in stock because a part broke that tje technician didn’t know that it even can break :/
I would probably have put a bonfire in front of the outside unit XD but yeah i might read about it a little, im thinking about buying a AC because it gets hotter and hotter as well. (its really weird, climate change where i live makes a few days extremely hot, bit also causes longer cold and a shift in time i have been seeing every year, winter starts later and later but hits a little harder (more snow mostly) but also lasts longer into the year. It’s weird.
We have a very mild climate historically. The last few years the summer have been really hot but the winters aren’t to bad.
They don’t plow or salt the roads in the winter. When it snows and ices, the town just shuts down. It’s really weird to me having lived elsewhere.
They also don’t work in many parts of the country without a secondary source of heat.
When it goes below zero. Mine stops working. I found it baffling but the hvac guy explained it in email.
I left a comment deeper, but here’s a link for those that didn’t see: https://learnmetrics.com/best-heat-pumps-for-cold-climates/
Heat pumps can go way below 0, you probably just don’t have a very good/new one.
While there are many without a new heat pump, that wont be true over the next 10-20 years as people have to replace their aging units.
Mine is about 4 years old. That’s when the house was built
So like I said- builder grade. If you had a company come in to install a system, you can pick from many options and features, like multi stage pumps, variable speed fans, etc. the base models from these companies are “builder grade” because it’s basically the cheapest model they can install in 100 houses they’re building. You can look up your system specs online and also see what other similar models are in the product line. You dont need the most expensive system to have good cold weather performance, but you may not get it on the cheapest model.
Must be a shit model then 🤷
Thats… Not how they should work, sounds like you got scammed. Mine works at around -30°C just fine, shure it takes more electricity when it has to heat more, but besides that it just works (don’t really have to care about electricity, love my solar panels)
Or do you have one that works as AC in the summer as well, i heared that their operating temperature is different but idk.
Ac summer. Heating winter.
I never knew about the limitation but the hvac guy was right. Once it went over 0. The heat kicked back on. We rarely get below zero here and that’s why they don’t installed the secondary heat source.
If it’s that specific that it happens at an exact temperature, it sounds like an intentional “fuck you” switch on that model disabling it and not an actual physical limitation.
That’s the lock out temp, you probably have a cheaper/builder-grade heat pump.
https://learnmetrics.com/best-heat-pumps-for-cold-climates/
That sounds like a scam… Like you only need a small resistance heater to keep the thing running. But yeah the double things have another operating range again idk how it works exactly, but the minimum temperature shouldn’t be a big issue to solve, even with electricity. -17°C isn’t that cold either, i would be super pissed if my heater stops working the coldest days of the year… Every year… Because that happened to me with a gas boiler once, it broke on Christmas and nobody could fix it for over a week because the replacement wasn’t in stock because a part broke that tje technician didn’t know that it even can break :/
You can Google it. It’s a pretty well documented and know limitation of the system
I googled the shit out of it because I didn’t know my system was a heat pump and it sounded like bullshit.
Didn’t have heat for four days.
https://youtu.be/7J52mDjZzto?si=Zq54ETQmcchD37uc
This guy does a great job explaining how they work and the temperature issue you have
Can’t believe it took this long for someone to pull out the @TechConnectify@mas.to link.
I would probably have put a bonfire in front of the outside unit XD but yeah i might read about it a little, im thinking about buying a AC because it gets hotter and hotter as well. (its really weird, climate change where i live makes a few days extremely hot, bit also causes longer cold and a shift in time i have been seeing every year, winter starts later and later but hits a little harder (more snow mostly) but also lasts longer into the year. It’s weird.
We have a very mild climate historically. The last few years the summer have been really hot but the winters aren’t to bad. They don’t plow or salt the roads in the winter. When it snows and ices, the town just shuts down. It’s really weird to me having lived elsewhere.