I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…

I almost think it’s a conspiracy to enable charging people more late fees.

      • SolidGrue@lemmy.world
        link
        fedilink
        English
        arrow-up
        10
        arrow-down
        2
        ·
        7 months ago

        Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

        • EatATaco
          link
          fedilink
          English
          arrow-up
          1
          ·
          7 months ago

          I’m planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

          How does it get more portable than that?

          • SolidGrue@lemmy.world
            link
            fedilink
            English
            arrow-up
            4
            ·
            7 months ago

            KeePass works off of a local data store which you can sync up to the cloud, so you don’t even need Internet access flto open your credentials store

            • EatATaco
              link
              fedilink
              English
              arrow-up
              1
              ·
              7 months ago

              LastPass does the same, afaik. I was specifically talking about the portable aspect.

              • SolidGrue@lemmy.world
                link
                fedilink
                English
                arrow-up
                1
                ·
                7 months ago

                Ah, that I did not know.

                So it’s an equivalent to lastpass for portability. My mistake.b

                • EatATaco
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  7 months ago

                  No problem. I was more asking because I’m trying to figure out which to use next.

        • YtA4QCam2A9j7EfTgHrH@infosec.pub
          link
          fedilink
          English
          arrow-up
          4
          ·
          7 months ago

          I used to use them, but I jumped ship after they had repeatedly had security incidents that they downplayed the severity of.

          I get that security is hard, but they just didn’t seem to prioritize it. And my trust in them was broken when they treated it as a PR issue instead of a threat to my security

    • Tiefling IRL@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      6
      ·
      edit-2
      7 months ago

      My credit card refuses my stored password unless I manually type it in. I’ve checked it multiple times for correctness.

      • SaltySalamander@fedia.io
        link
        fedilink
        arrow-up
        7
        ·
        7 months ago

        Been using online banking for as long as it’s been a thing and I have simply never had this happen. Guess I’m lucky.

        • aStonedSanta
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          1
          ·
          7 months ago

          Same here. It must be dependent on the bank and their caching system. Or it requires a password update every x months and these dumbasses aren’t aware lol