Since even a receipt is generated when adding stuff to one’s account on GOG, I think it can be considered as a purchase, yes, even if it was free. And the situation went as developer thought the demo no longer represented the game, wanted it nuked from everywhere, and on GOG, he/she/they got the demo to be removed from the store, from the users’ libraries, and the receipts at https://www.gog.com/account/settings/orders . And GOG, as usual when they know they fucked up, keep quiet until the topic dies down and pretend like it never happened, unless it becomes a news-worth problem, and then their CEO or some other representative appears to shed crocodile tears (iirc, in the demo’s case, it was the latter).
It is a demo, it is free, but free titles are treated the same in the users’ accounts. So if the user didn’t want a content removed from his/her account, they should not have done it. And the type of question you made before is usually followed by “but if it’s free, then there’s no problem”, so my answer was meant also as an anticipation of that.
And the type of question you made before is usually followed by “but if it’s free, then there’s no problem”
Whether it is a problem or a violation of their principle seems subjective and up to the individual. But it’s certainly an important factor to note, if we are going to be calling them out for hypocrisy.
Since even a receipt is generated when adding stuff to one’s account on GOG, I think it can be considered as a purchase, yes, even if it was free. And the situation went as developer thought the demo no longer represented the game, wanted it nuked from everywhere, and on GOG, he/she/they got the demo to be removed from the store, from the users’ libraries, and the receipts at https://www.gog.com/account/settings/orders . And GOG, as usual when they know they fucked up, keep quiet until the topic dies down and pretend like it never happened, unless it becomes a news-worth problem, and then their CEO or some other representative appears to shed crocodile tears (iirc, in the demo’s case, it was the latter).
So the complaint here is that there was a demo of a game that people got for free and they removed it. Did I get that correct?
No. You ignored the receipt part.
And also the part that they keep quiet about their issues that end up hurting customers, which, if it’s not clear, isn’t exactly uncommon.
So they paid for it? Or it wasn’t a demo? Which part makes the answer a “no”?
It is a demo, it is free, but free titles are treated the same in the users’ accounts. So if the user didn’t want a content removed from his/her account, they should not have done it. And the type of question you made before is usually followed by “but if it’s free, then there’s no problem”, so my answer was meant also as an anticipation of that.
Whether it is a problem or a violation of their principle seems subjective and up to the individual. But it’s certainly an important factor to note, if we are going to be calling them out for hypocrisy.